"Winner" World Billing Awards 2007

Flexphone Ltd, the UK’s leading mobile phone benefit provider and a Vodafone UK company, has won the Best Billing/Charging Implementation at IIR’s 2007 World Billing Awards.

Mobile Salary Saver, allows UK employees to save up to 41% on their mobile phone bills. Employees can order their mobile via a secure online shop and access user account facilities throughout their contract. To deliver this, Flexphone uses advanced in house developed systems which include:

• E-commerce shopping website
• Complex billing
• Customer care
• Strong client reporting
• Bill distribution to the web
• Integration to the network for dispatch and provisioning

With this integration to the Flexphone e-commerce shopping site, this allows Flexphone to provide responsive high quality customer service with a 360º customer care solution from pre-sales to shopping, to ordering through delivery, first bill, ongoing and leavers, together with a complex retail billing and debt management solution.

The World BSS Awards help raise awareness of the significance of billing and information management processes to the communications industry, identifying key trends and rewarding BSS best practice. They are widely regarded as the highest industry recognition of BSS excellence. Launched in 1997, this will be the 11th year that these important awards will be presented.

The announcement of the winners, were made at the Billing & Information Management Systems 2007 Gala Dinner at Honourable Society of Lincoln’s Inn.

Flexphone Ltd also won the Employee Rewards & Benefits ‘Specialist Voluntary Benefits Provider of the Year’ Award earlier this year in March.

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